Ihr Urlaubsdomizil im Schwarzwald

  Schwarzenbachweg 5, 79868 Feldberg-Altglashütten

00497655 - 211

General terms and conditions

Payment /Billing

  • Payments are done in cash or via EC Maestro.
  • The invoice can be paid by bank transfer in Euros in advance.
  • The acceptance of credit cards is possible for a small additional fee.
  • The bill is to be paid no later than the day of departure.

Arrival / Departure

  • On the day of arrival, the hotel room is ready for occupancy from 1pm and the holiday apartment from 3pm.
  • On your departure day, the room must be vacated by 10.30am.
  • Please let us know if you intend to arrive after 6pm.

Payment / Billing

  • Free cancellation is possible up to 42 days before arrival.
  • A cancellation fee of up to 50% of the room price is calculated when the cancellation is 41 to 30 days prior to arrival.
  • No cancellation fees apply, if the room can be re-let
  • In case of later cancellation, no-show, or early departure, we reserve the right to charge 80% of the room rate. No cancellation fees apply, if the room can be re-let
  • We recommend a travel cancellation insurance for your protection in case you are unable to start your booked trip due to illness or an accident.
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