General terms and conditions
- Payments are done in cash or via EC Maestro.
- The invoice can be paid by bank transfer in Euros in advance.
- The acceptance of credit cards is possible for a small additional fee.
- The bill is to be paid no later than the day of departure.
Arrival / Departure
- On the day of arrival, the hotel room is ready for occupancy from 1pm and the holiday apartment from 3pm.
- On your departure day, the room must be vacated by 10.30am.
- Please let us know if you intend to arrive after 6pm.
Payment / Billing
- Free cancellation is possible up to 42 days before arrival.
- A cancellation fee of up to 50% of the room price is calculated when the cancellation is 41 to 30 days prior to arrival.
- No cancellation fees apply, if the room can be re-let
- In case of later cancellation, no-show, or early departure, we reserve the right to charge 80% of the room rate. No cancellation fees apply, if the room can be re-let
- We recommend a travel cancellation insurance for your protection in case you are unable to start your booked trip due to illness or an accident.